This website is operated by Open Equity (trading name of TLC Ventures Limited), a company registered in England and Wales. We are the data controller for the personal data we collect through this website. You can contact us at hello@openequity.co.uk.
We may collect the following personal data: your name, email address, phone number, company name, and any other information you provide through forms, assessments, or correspondence on this website. We also collect standard web analytics data including IP address, browser type, pages visited, and referring URL.
We use your personal data to respond to enquiries and provide information you have requested, deliver our advisory and investment services, send you relevant communications about our services (where you have consented or where we have a legitimate interest), improve our website and services, and comply with legal obligations.
We process your personal data on the basis of your consent (where you have opted in to receive communications), our legitimate interests in operating our business and providing our services, the performance of a contract with you, and compliance with legal obligations.
We do not sell your personal data. We may share your data with service providers who assist us in operating our website and delivering our services (such as hosting providers, email services, and CRM platforms), professional advisers (such as lawyers and accountants) where necessary, and regulatory authorities where required by law.
Your data is stored securely using industry-standard encryption and access controls. We use Supabase for data storage and Vercel for website hosting. Data may be transferred to and processed in countries outside the UK, but we ensure appropriate safeguards are in place in accordance with UK GDPR.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Enquiry data is retained for up to 3 years. Marketing data is retained until you withdraw consent. Website analytics data is retained for up to 26 months.
Under UK GDPR, you have the right to access the personal data we hold about you, rectify any inaccurate data, request deletion of your data, restrict or object to processing, data portability, and withdraw consent at any time. To exercise any of these rights, contact us at hello@openequity.co.uk.
This website uses essential cookies required for the website to function. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and provide appropriate consent mechanisms.
This website uses the following third-party services that may process your data: Cal.com (booking system), Formsubmit.co (form handling), Supabase (database), and Vercel (hosting). Each of these services has its own privacy policy governing its use of your data.
We may update this privacy policy from time to time. Any changes will be posted on this page with the updated date above.
If you have concerns about how we handle your personal data, please contact us at hello@openequity.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.